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Refunds

The 60-day guarantee

If it's not for you, for any reason, reply to your purchase email within 60 days and you get your money back. No questions asked. No forms, no proof.

How to ask

Reply to your purchase email, or write to hello@nclabs.ch from the email address you paid with, within 60 days of buying. That is all.

The full amount goes back to the card or wallet you paid with. Your bank decides how fast it shows up; it usually takes 5 to 10 business days.