Privacy
Wanted Again is run by NC Labs GmbH, Zürich, Switzerland ("we"). This page explains what we collect, why, and which services we use. Questions: hello@nclabs.ch.
What we record when you visit
Our server counts a few steps per visit: the page was viewed, the product list came into view, the checkout button was clicked, the payment form opened and how long it stayed open. Each record holds a random visit ID, the advertising click ID from the link you arrived on (for example Google's gclid), and whether the device is a phone or a computer. It holds no name and no email address.
We advertise on Google. We use the Google tag (gtag.js) and Google Ads to learn which ads lead to purchases and to show our ads again to people who visited (remarketing), and we may use Google Analytics. The tag sets cookies and sends Google information about your visit, your device and your ad click. If you buy, it also sends the order value, the order ID and your email address, which the tag hashes on your device before sending (enhanced conversions). Google processes this data under its own privacy policy (policies.google.com/privacy).
In the EEA, the UK and Switzerland the tag starts with all consent types denied (ad storage, ad user data, ad personalization and analytics storage), so it sets no advertising cookies there and nothing is used for remarketing.
If you buy
Payments are processed by Stripe. Under Stripe's Managed Payments, Link (a Stripe company) is the merchant of record: it sells the product to you, takes the payment, handles any sales tax and sends the receipt, under its own privacy policy. We never see your card details. We receive your email address, the order ID and the amount, to deliver the product and handle refunds.
We email you the link to your files through Resend.
If you write to us
We use your email address and your message only to answer you.
Services we use
- Vercel: hosting of this website.
- Supabase: database for visit records and orders, and storage of the product files.
- Stripe and Link: payment processing and receipts.
- Resend: the email with the link to your files.
- Google: Google Ads and the Google tag, and Google Analytics if we add it, for ad measurement and remarketing.
- Plausible Analytics, if we add it: visit statistics without cookies and without personal data.
These providers process data only to provide their service to us, and some of them do so in the United States. We never sell your data or share it for anyone else's purposes.
Your rights
You can ask what we hold about you, and have it corrected or deleted, by writing to hello@nclabs.ch. We keep order records as long as accounting law requires.